Contact Us
Reach Karma To Luck for order support, gifting questions, or partnership inquiries.
Company information
Company Name: TELOS TRADING LIMITED
Registered Address: 134 Corfield St, London, England, E2 0DS
Customer care
For general questions about products, gifting, or the shopping experience, please email support@karmatoluck.com. Include the product name or the topic you are asking about so we can route your message faster.
Order assistance
If you are contacting us about an existing order, please include your order number, the email used at checkout, and a short summary of the issue. This helps us review shipping, payment, or address questions without unnecessary back and forth.
Partnership and media inquiries
For collaborations, wholesale conversations, or editorial requests, please use the same email address and mark the subject clearly. We review brand-fit opportunities carefully and reply when the request matches our current plans.
Response window
We aim to reply within 1 to 3 business days. During campaign launches, holidays, or peak gifting periods, response times may be slightly longer, but we will still work through requests as quickly as possible.